What should you do about this? I would create a single, secret, ultra-secure email address that you designate as the one place to send all password resets. Then the hacker issued a forgotten password request on Amazon’s website-this sent a link to the hacker’s email, allowing him to change Honan’s password and get full access to his Amazon account, including the ability to see the last four digits of his credit card. The hacker had asked Amazon to place his-the hacker’s-email address on Honan’s account, which Amazon happily did. ![]() He’d found the billing address by looking up the registration of Honan’s personal website, and he’d gotten the credit card number by calling the support line of another tech behemoth, Amazon. ![]() The hacker had both bits of data on Honan. ![]() ![]() What identification does Apple ask to reset your password? A billing address and the last four digits of your credit card number.īilling addresses are easy to find online, and credit card numbers are only slightly more difficult to come by. No problem, because the hacker knew something most of us don’t: If you can’t answer your security questions, Apple will issue you a new password if you can prove that you’re who you say you are using another form of identification.
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